Terms & Conditions

Last updated: 24.9.2025

These Terms & Conditions (“Terms”) govern your participation in LaunchLab’s courses and services. By registering for a course, you agree to these Terms.

1. Registration & Payment

  • Your seat is reserved only after full payment has been received.

  • Payment instructions are provided after registration via email.

  • All payments are processed securely through Wise or other approved methods.

2. Course Access

  • Each course seat is personal and non-transferable.

  • Course materials are provided for your personal use only and may not be copied, distributed, or resold.

  • LaunchLab reserves the right to make changes to course dates, instructors, or content if necessary.

3. Refund & Cancellation Policy

  • Refund requests must be made at least 15 days before the start of the course.

  • Refunds requested less than 15 days before the start date will not be issued.

  • If you are unable to attend, you may request to be moved to the next available session (subject to availability).

4. Student Responsibilities

  • You are responsible for ensuring you have a stable internet connection, device, and any necessary tools to participate in the course.

  • Participation and results may vary depending on your effort, background, and implementation.

5. No Guarantee of Results

LaunchLab provides education and guidance. However, we do not guarantee specific financial results or business outcomes. Success depends on individual actions and market conditions.

6. Intellectual Property

  • All course content, including slides, materials, and recordings, is the intellectual property of LaunchLab.

  • You may not reproduce, share, or distribute course content without prior written permission.

7. Liability

  • LaunchLab is not liable for any direct or indirect losses, damages, or issues arising from the use of our courses or materials.

  • You participate in the courses at your own risk.

8. Privacy

Your personal data will be processed in accordance with our Privacy Policy.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Belgium and applicable EU regulations.

10. Contact Us

For questions or support regarding these Terms:

📧 Email: support@launchlab.institute
📍 Location: Gent, Belgium
📱 WhatsApp: (+32) 465 47 37 01